SANABRIA RODRÍGUEZ, Edgar Esteban; FRADE BARRETO, Wilson Javier. Contributions of artificial intelligence to the customer service area. SAP Proceedings in Interdisciplinary Insights and Innovations, [S. l.], v. 2, p. 346, 2024. DOI: 10.56294/piii2024346. Disponível em: https://piii.southam.pub/index.php/piii/article/view/346. Acesso em: 1 oct. 2026.